Terms and Conditions

1. Acceptance of Terms

By accessing or using the jililive platform, you agree to be bound by these Terms and Conditions. This agreement is between you (the user) and the platform operators. We reserve the right to update these terms at any time. Your continued use of the site after changes are posted constitutes your acceptance of the revised terms.

2. Eligibility

To use this platform, you must be at least 18 years of age or the legal minimum age required by the laws applicable to Philippines. You represent that you have the legal capacity to enter into this agreement. Access to the platform may be restricted in certain regions where online gaming is prohibited.

3. Account Registration and Security

Users must provide accurate and complete information during registration. To ensure security, KYC (Know Your Customer) verification is required before any withdrawals are processed.

• Only one account is permitted per person, household, or IP address.
• You are solely responsible for maintaining the confidentiality of your password and account details.
• If you suspect your account has been compromised, you must contact our support team immediately.
• The platform reserves the right to close duplicate accounts and void any winnings associated with them.

4. Deposits and Withdrawals

We support various payment categories to facilitate easy transactions. All financial activities are subject to the following:

• Processing times and transaction limits are displayed within your account and may vary based on the payment method chosen.
• Payment methods used for deposits and withdrawals must belong to the registered account holder. Third-party payments are strictly prohibited.
• Identity verification must be completed successfully before any payout is authorized.
• We reserve the right to request additional documentation to prevent fraud or money laundering.

5. Bonuses and Promotions

Each promotional offer is subject to its own specific terms. You can find current offers on our Promotions Page.

• Wagering Requirements: Bonus funds often come with "playthrough" requirements, meaning the bonus amount must be bet a certain number of times before it can be withdrawn as cash.
• Bonus Separation: Bonus funds are held in a separate balance from your cash deposits.
• Betting Limits: Maximum bet limits may apply while a bonus is active. Exceeding these limits may result in the cancellation of the bonus.
• Bonus Abuse: This includes creating multiple accounts to claim the same welcome bonus or using hedging strategies to clear wagering. Abuse leads to the removal of bonuses and potential account suspension.

6. Game Rules and Fair Play

Our platform is committed to fairness and transparency:

• All game outcomes are determined by certified Random Number Generators (RNG) provided by our licensed game suppliers.
• In the event of a technical glitch, connection loss, or server failure, the round may be declared void and the original stake refunded.
• Any disputes regarding game results will be investigated based on the logs provided by the game supplier. The supplier's decision is final.

7. Prohibited Activities

The following activities are strictly forbidden and may lead to immediate account termination and forfeiture of funds:

• Fraudulent activity, including the use of stolen payment methods or false identity documents.
• Initiating chargebacks or disputes with payment providers after winning.
• Collusion between players, arbitrage betting, or hedge betting.
• Using bots, scripts, or any automated software to play games.
• Exploiting technical bugs or glitches for financial gain.
• Money laundering or using the platform for any illegal financial transactions.

8. Responsible Gambling

We encourage all players to gamble responsibly. We provide several tools to help you maintain control:

• Player Tools: You may set deposit limits, session reminders, and cool-off periods.
• Self-Exclusion: You can request to be completely excluded from the site. Please note that self-exclusion is permanent for the duration selected and cannot be cancelled early.
• For more details and tools, please visit our Responsible Gaming page.

9. Intellectual Property

All content on this website, including logos, graphics, text, and software, is the property of jililive or its partners. You may not copy, reproduce, or redistribute any part of the site without express written permission.

10. Availability and Liability

Services are provided on an "as is" and "as available" basis. We cannot guarantee uninterrupted access and may suspend services for maintenance or due to reasons beyond our control.

While we strive for accuracy, obvious errors in displayed odds, account balances, or payout amounts may be corrected by the platform.

11. Suspension and Termination

We reserve the right to suspend or close any account if we suspect a breach of these terms. During an investigation, account funds may be frozen. Once the investigation is complete, remaining balances (excluding those gained through fraud) will be handled according to our internal policies.

12. Data Protection

Your privacy is important to us. The collection and use of your personal data are governed by our privacy policies. For detailed information on how we handle your data, please refer to our Privacy Policy.

13. Complaints and Disputes

If you have a complaint, we ask that you first use our internal support channels. Please provide your account ID and a detailed description of the issue. If a dispute cannot be resolved internally, it will be handled according to the standard procedures applicable to online gaming in the Philippines.

14. Changes to These Terms

We may update these terms periodically to reflect changes in service or law. Updates will be posted on this page. We recommend checking the "Effective Date" at the top of this page regularly to stay informed.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact our support team through the official channels provided on the Support Page.